Shipping Policy
Last updated: 14.07.2026
At Salty Straw Hat, every piece of artwork is created with care and made especially for you. We work with trusted production and fulfillment partners to create and deliver your order as efficiently as possible.
1. Order Processing
All artwork is made to order after your purchase is completed. We work with trusted fulfillment partners who print, prepare, and ship your order directly to you.
Production and processing times may vary depending on the product, destination, seasonal demand, and current fulfillment conditions.
Once your order has entered production, you will receive updates as your order progresses. After your order has been shipped, you will receive a confirmation email with tracking information where available.
Because each piece is created specifically for you, please allow sufficient time for production and delivery before contacting us about your order status.
2. Shipping Destinations
We currently ship artwork worldwide.
Shipping availability and delivery times may vary depending on your location and the product selected. Available shipping options and estimated delivery times will be shown during checkout.
3. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking details (where available).
Please allow some time for tracking information to update after your order leaves production.
4. International Orders
For customers outside the country of fulfillment, international orders may be subject to customs duties, taxes, or import fees.
Any customs charges, duties, or local taxes are the responsibility of the customer and are determined by your country’s regulations.
5. Delivery Issues
While we do our best to ensure your order arrives safely, delays can occasionally occur due to circumstances outside of our control, such as:
- Shipping carrier delays
- Customs processing
- Incorrect delivery information provided at checkout
- Weather or other unexpected events
If your order has not arrived within a reasonable timeframe, please contact us and we will help investigate the issue.
6. Incorrect Address Information
Please ensure your shipping information is correct before completing your order.
If an order is returned due to an incorrect or incomplete address, additional shipping costs may apply for resending the package.
7. Contact Us
If you have questions about your order or shipping, please contact us:
Salty Straw Hat
Email: saltystrawhatart@protonmail.com
Website: saltystrawhat.com